Apple Sends Me A 79-Pound iPhone Repair Kit For A 1.1-Ounce Battery
A few months ago, I dropped my iPhone and shattered the screen. Because I have Apple iPhone Repair Kit Care+, it was free to repair, but there was still a month-long wait because of the high volume of repairs Apple was receiving at that time. To expedite the process, I agreed to pay $99 out of pocket so I could receive the phone in three days. It was worth it, but I also received some kind of twisted karma as well because after taking it back home and plugging it in, my phone wouldn’t turn on!
What Is The Weight Of An iPhone 7?
The iPhone Repair Kit 7 is only 6.1 ounces. Apple’s response to my request for a replacement battery was this box, which weighs 79 pounds. For reference, it’s the same size as a refrigerator.
Apple iPhones are made out of gold and glass that is fragile
The two parts of an iPhone are a screen and a battery, and I’m glad to report both are in perfect shape after falling on the tile. Of course, that’s probably thanks to Apple’s free replacement program for its exploding batteries, which it confirmed was due to their design defect.
iPhone Repair Kit contacted me almost immediately after reading my story on Medium about what happened when I left my phone on top of our kitchen refrigerator while unloading groceries.
And while they didn’t admit it was because of that post, they did say they would replace my battery with one that isn’t subject to exploding and causing third-degree burns like mine did when I wasn’t looking.
How Do I Feel About Shipping Something That Weighs 79 Pounds?
I was really curious about what an iPhone repair kit for a 1.1-ounce battery might look like, so I took a look on my UPS tracker and found out that the weight of the package was 79 pounds.
I have to admit, it felt a little strange to get something so large when all I needed was one 1.1-ounce item! It also made me wonder how often people use this kind of iPhone repair kit.
I have to admit that it felt a little strange to get something so large when all I needed was one 1.1-ounce item! It also made me wonder how often people use these kits, especially when you consider how easy it is to get a new battery for your iPhone (assuming you don’t want to visit an Apple Store for help with your battery issue).
Apple sells replacement batteries for as low as $29, which is far cheaper than paying shipping and handling fees just to repair a small issue in your phone, especially if you can fix it on your own without special tools!
What Does The Package Include?
Apple sent me a 79-pound iPhone repair kit for a 1.1-ounce battery. When I open the package, I find that the kit includes a heavy-duty carrying case, two suction cups, and several other pieces of equipment all labeled with warnings like handle with care and do not drop. There are also two 32-page manuals for repairs.
The iPhone’s specs say it weights 0.00 pounds, so Apple is asking me to carry 16 pounds to repair an object that weighs less than an ounce. What would you do?
My thoughts on the shipping process
Ouch. If this is Apple’s response to the battery fiasco, they need to rethink their strategy. For the 1.1-ounce battery, they ship me a 79-pound iPhone repair kit.
This will not fit in my mailbox and there is no way it will make it through our office’s broken front door without smashing everything in its path. A 79-pound box for 1.1 ounces of batteries equals about 70:1.
That’s a generous overkill here, guys! I bet you could ship 100 pieces of paper for about the same price as shipping this kit to me for one battery…
Why did it take so long?
It’s not the first time I’ve had to use an iPhone Repair Kit. I tried once to fix a scratch on my car with something called a Deluxe Automobile Kit, which amounted to some sandpaper, paint, and a lot of cleaning products. It wasn’t nearly enough. But at least it was free.
A local dealer wanted $300 and then my cellphone started dying before I could even start the work. With that in mind, it’s hard for me not to feel that this whole thing has been about sending me a message: You should have bought our new iPhone battery kit!
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